In this tutorial, we will discuss the ITIL 4 P’s of Service Strategy. According to ITIL, these 4ps are the building blocks of service strategy […]
ITIL Service LifeCycle
Understanding 4 P’s of ITIL Service Design | ITIL Foundation | ITSM
In this tutorial, we will discuss the ITIL 4 P’s of Service Design. According to ITIL V3, these 4ps are the building blocks of service […]
ITSM vs ITIL: What is ITSM? Difference between ITSM and ITIL
ITSM vs ITIL: The Concept Everybody talks about IT Service Management (ITSM) and Information Technology Infrastructure Libraries (ITIL), but they aren’t always clear on what […]
ITIL Monitoring of CSI Initiatives | ITIL CSI | ITSM
What is ITIL Monitoring of CSI Initiatives in ITSM? The Monitoring of CSI Initiatives is the last main processes under ITIL’s Continual Service Improvement (CSI) […]
ITIL Definition of CSI Initiatives Process | ITIL CSI | ITSM
What is ITIL Definition of CSI Initiatives Process in ITSM? Definition of CSI Initiatives is one of the main processes under ITIL’s Continual Service Improvement […]
ITIL Process Evaluation | ITIL CSI | ITSM
What is ITIL Process Evaluation in ITSM? ITIL Process Evaluation is one of the main processes under ITIL’s Continual Service Improvement (CSI) process group of […]
ITIL Service Review and Reporting | ITIL CSI | ITSM
What is ITIL Service Review in ITSM? ITIL Service Review is one of the main processes under ITIL’s Continual Service Improvement (CSI) process group of […]
ITIL Continual Service Improvement | ITIL Foundation | ITSM
What is Continual Service Improvement (CSI) in ITIL ITSM? ITIL Continual Service Improvement (CSI) is the fifth and final Process-group of ITIL Service Management Lifecycle […]
ITIL Application Management | ITIL Service Operation | ITSM
What is Application Management in ITIL ITSM? Application Management is one of the main functions under ITIL’s Service Operation process group of IT Service Management […]
ITIL IT Facilities Management | ITIL Service Operation | ITSM
What is IT Facilities Management in ITIL ITSM? IT Facilities Management (A.K.A Facility Management) is one of the sub-functions of IT Operations Management under ITIL’s […]
ITIL IT Operations Control | ITIL Service Operation | ITSM
What is IT Operations Control in ITIL ITSM? IT Operations Control is one of the sub-functions of IT Operations Management under ITIL’s Service Operation process […]
ITIL IT Operations Management | ITIL Foundation | ITSM
In this tutorial, we will discuss on the ITIL IT Operations Management function. This function is also widely known as the ITIL Operations Managment process. […]
ITIL Technical Management | ITIL Foundation | ITSM
In this tutorial, we will discuss on ITIL Technical Management function. In this chapter, you will learn the Definition, Objective, Scope, Activities, and Roles of […]
ITIL Service Desk | ITIL Foundation | ITSM
In this tutorial, we will discuss about the ITIL Service Desk which is also known as ITIL Help Desk process. In this chapter, you will learn What […]
ITIL Access Management | ITIL Foundation | ITSM
In this tutorial, we will discuss about the ITIL Access Management Process, which is also known as various other terms such as ITIL User Access […]
