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Explaining IT Support Levels: How L0, L1, L2, L3, L4 Support Tier Work

Explaining IT Support Levels: How L0, L1, L2, L3, L4 Support Tier Work

By Ayan Brahmachary
The most common question appears in the mind of customers is that "what variety of IT Support Tiers a service...
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What is the Difference Between Service Desk and Help Desk

What is the Difference Between Service Desk and Help Desk

By Ayan Brahmachary
In this tutorial, we will discuss about the difference between Service Desk and Help Desk. In this chapter, we will...
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Best ITIL Books to Pass ITIL Foundation Exam on Your First Attempt

Best ITIL Books to Pass ITIL Foundation Exam on Your First Attempt

By Ayan Brahmachary
Why Reading ITIL Books? Interested in the high-paying jobs available for ITIL certified professionals? Or preparing for the ITIL Foundation...
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DIKW Model: Explaining the DIKW Pyramid or DIKW Hierarchy

DIKW Model: Explaining the DIKW Pyramid or DIKW Hierarchy

By Ayan Brahmachary
In this tutorial, we will discuss the DIKW Model of ITIL (Data, Information, Knowledge, and Wisdom Model). This model is...
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Service Knowledge Management System (SKMS) | ITIL Foundation | ITSM

Service Knowledge Management System (SKMS) | ITIL Foundation | ITSM

By Ayan Brahmachary
In this tutorial, we will discuss about the ITIL SKMS (Service Knowledge Managment System). In this chapter, you will learn the Definition,...
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WordPress Tutorial

WordPress Tutorial

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How to Add Buttons in WordPress Posts Without Using Shortcodes

How to Add Buttons in WordPress Posts Without Using Shortcodes

By Ayan Brahmachary
In this tutorial, we will discuss a simple way to add buttons in WordPress Posts without using any shortcodes. In...
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How to Add or Embed Video in WordPress Posts or Pages?

How to Add or Embed Video in WordPress Posts or Pages?

By Ayan Brahmachary
In this tutorial, we will discuss the easiest procedure to add or embed videos in WordPress Posts or Pages. Here,...
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How to Add Tables in WordPress Post or Pages? – The Easiest Way

How to Add Tables in WordPress Post or Pages? – The Easiest Way

By Ayan Brahmachary
Today, in this tutorial, we will discuss the easiest way to add a table in WordPress Posts or Pages. Here,...
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How to Add Multiple Columns in WordPress Posts? – 3 Easy Ways

How to Add Multiple Columns in WordPress Posts? – 3 Easy Ways

By Ayan Brahmachary
We have observed that many beginner level users fall a step backward when they want to create multiple columns in...
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How to Fix the .htaccess File Missing Problem in WordPress?

How to Fix the .htaccess File Missing Problem in WordPress?

By Ayan Brahmachary
In this tutorial, we will explain how you can fix the .htaccess file missing problem in WordPress. This is a...
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